soper baji's Privacy Policy
This document clearly explains how your personal information is collected, what it is used for, and how securely it is kept. Please read it carefully.
Introduction and Scope
soper baji is an online entertainment and betting platform operated for users in Bangladesh. This privacy policy ("Policy") describes how soper baji handles the personal information of users ("you") when using its website, mobile application, and related services ("Platform").
This policy is an integral part of soper baji's Terms and Conditions. By registering on or continuing to use the Platform, you are agreeing to the terms set out in this policy. If you do not agree with any part of this policy, please stop using the Platform.
This policy applies to all individuals residing in Bangladesh who use the soper baji platform. We take the privacy of personal information very seriously, and maintaining user trust is one of our top priorities.
Data Collection
soper baji collects user information through various methods. The type of information collected depends on how you interact with the Platform.
2.1 Registration and Account Information
When you create an account on soper baji, the following information is collected:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Your preferred username and password
2.2 Financial Transaction Information
Payment-related information must be verified to process deposits and withdrawals. This may include bKash, Nagad, Rocket, or bank account numbers. Full card numbers or complete banking details are not stored on our servers.
2.3 Identity Verification Information
In certain situations, information from a national ID card or other identity document may be requested. This is primarily for account security and anti-money laundering purposes.
2.4 Technical and Usage Information
While you use the Platform, the following information may be recorded automatically:
- IP address
- Device type and operating system
- Browser type and version
- Date and time of access to the Platform
- Pages visited and session duration
- Referral URL (if you arrived from another source)
Purpose of Data Use
soper baji uses collected information only for the legitimate purposes listed below. We never sell your information or transfer it to third parties without permission.
3.1 Account Management and Service Delivery
Information is used to create your account, enable secure login, process deposits and withdrawals, provide bonuses, and maintain gaming history. Your preferences and usage patterns may be analyzed to ensure a personalized experience.
3.2 Security and Fraud Prevention
Information is analyzed to maintain account security, detect suspicious activity, and prevent unauthorized access. If any unusual activity is detected on your account, you will be notified.
3.3 Communication and Support
Your contact information is used to provide support via live chat or email, send important notices, and inform you of changes to services.
3.4 Promotional Communication
If you have given consent, emails or SMS messages may be sent about new bonus offers, promotions, and updates. You can opt out at any time from your account settings.
3.5 Legal Compliance
Information may be used to comply with applicable laws, regulations, or court orders. This includes anti-money laundering verification processes.
Data Storage and Security
soper baji follows industry-standard technology and practices to protect user information.
4.1 Technical Security Measures
All data is transmitted via SSL encryption, which protects information from external interference. Additional encryption layers are maintained at the server level, and passwords are never stored in plain readable form.
4.2 Access Controls
Only authorized staff may access user information for specific operational needs. All access is logged and reviewed regularly.
4.3 Data Retention Period
Information is retained for as long as the account is active and for as long as necessary to meet legal obligations after that. When an account is closed, personal information is securely deleted after a set period, though financial transaction records may be kept for a longer term.
Sharing Data with Third Parties
soper baji does not sell users' personal information to third parties for commercial purposes. However, limited information may be shared with certain third parties where necessary to operate the service.
5.1 Service Provider Partners
Limited information is shared with payment processors, identity verification providers, gaming software suppliers, and technology infrastructure providers to deliver effective services. These partners operate under strict confidentiality agreements and may not use your information for any other purpose.
5.2 Legal Authorities
If information must be disclosed pursuant to a court order, investigation, or legal obligation, soper baji will be required to do so. Where possible, we will try to notify the user in advance in such cases.
5.3 Business Transitions
If a situation such as a business merger or acquisition ever arises, users will be properly notified before any transfer of their information, and continued protection under the new policy will be ensured.
Cookies and Tracking
The soper baji platform uses cookies and similar tracking technologies. These help improve your browsing experience and measure the Platform's performance.
6.1 Essential Cookies
These cookies are necessary for core functions such as maintaining login sessions, storing security tokens, and remembering language preferences. The Platform cannot function properly without them.
6.2 Analytical Cookies
Analytical cookies are used to gather information about which pages are used most, where users encounter problems, and which aspects of the service need improvement. You have the option to disable these from your browser settings.
6.3 Managing Cookies
You can delete or block cookies from your browser settings. However, disabling certain essential cookies may limit some Platform functions.
User Rights
Every user registered on the soper baji platform has the following rights regarding their own information.
- Right to Access: If you want to know what information we hold about you, you can submit a request through account support.
- Right to Correction: If there is an error in your information, you can request that it be corrected.
- Right to Deletion: In certain circumstances, you can request account closure and deletion of your information, though some data may need to be retained for a set period due to legal obligations.
- Right to Opt Out of Promotional Messages: You can opt out of marketing communications at any time.
- Portability: Upon a specific request, your data may be provided in a common format.
To exercise these rights, please contact our support team. We generally respond to requests within 30 business days.
Protection of Minors
soper baji strictly follows a 21+ age policy. Creating an account or using the Platform by anyone under the age of 21 is strictly prohibited. Age is verified at registration, and additional identity documents may be requested in suspicious cases.
We do not knowingly collect information from any minor. If we are informed that a person under the age of 21 is using an account, that account will be closed immediately and the associated information will be securely deleted.
For more information on responsible gaming, visit our Responsible Gaming page, which contains detailed guidance on keeping yourself and your family safe.
Policy Changes
soper baji reserves the right to update this privacy policy as needed. This policy may be updated if the structure of the service changes, new technology is added, or applicable regulations change.
If any significant changes are made, you will be notified via your registered email or through a notice on the Platform. If you do not raise an objection within 14 days of the change date, you will be considered to have agreed to the new policy.
Each version will show the "Last Updated" date at the top of the page. If you need a previous version, please contact our support team.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us directly. Our support team is available in both Bengali and English, seven days a week, 24 hours a day.
For more information about our services or company, visit our About Us page. Our FAQ page is also helpful for answers to common questions.